Do you offer a Saturday delivery?
We can offer a Saturday delivery for an extra charge although it's not fully rolled out on the website yet so please contact us using the online chat so we can help organise this for you.
Change delivery address
Due to how quick we print and dispatch orders there is a very short window of opportunity to be able to change the delivery address before it is dispatched. To attempt a change of delivery please contact us on 01858 466131 - Please be aware of our...
Why don't you offer free delivery?
So that we can keep our prices low and our delivery quality high, we charge £4.95 for each order to be delivered. Some companies inflate the price of their products and then advertise "free delivery" where in reality, they include delivery in the ...
Why do I have to pay for delivery after paying for the express option?
Delivery and production speed are two different things. The delivery charge is the cost to post your order to you and the production speed is how quickly your order is processed. If you choose the express option, your order is prioritised and put ...
Can My Order Be Delivered Faster?
We do offer 2 upgrades to get your order to you faster. These are selected when adding a product to the basket. You will find these options under the production speed. Express Production: £8.00 Dispatch Speed: Order before 2pm for same working d...
Standard Delivery Cost
The cost of our standard delivery is £4.95. This is a fixed delivery charge meaning you can add as many products as you like and still only pay this amount.
Upgraded Delivery Cost
We offer 2 upgrades to get your order to you faster. These are selected when adding a product to the basket. You will find these options under the production speed. Express Production: £8.00 Dispatch Speed: Order before 2pm for same working day d...
Why isn't my Tracking Number Working?
The most common reason for your Track & Trace not working is that the parcel has been collected from us but is still in transit to the Parcelforce sorting depot. Your parcel tracking information will be updated once the parcel arrives which is usu...
Do you deliver outside the UK?
We do not currently offer this on the website however we can arrange for delivery to be made to certain countries within Europe. Please contact us to find out if we can deliver to the country you require.
What happens if I'm not at home?
If you know you will not be in when the delivery will be attempted you can visit the ParcelForce website and re-arrange delivery or organise for your parcel to be left at a post office using your tracking number. If you have missed the delivery al...
When will my order be delivered?
All orders are delivered 1 working day after dispatch. Here are a couple of examples of how our standard production works: Example 1: Order before midnight on Tuesday and your order will be dispatched Wednesday and Delivered on Thursday. Example 2...
COVID-19 Latest
Trading Currently Unaffected Amid the current worry surrounding the coronavirus, Banana Print are taking several precautions to ensure our customers receive the best quality service whilst keeping you and the team safe. Dispatch and Delivery Curre...