We are sorry to hear that! It is very likely that your order email has been sent to your junk/spam folder so please double check this. Another common reason is mistyping the email address when creating the account. If you don't have any luck finding the email, give us a call during office hours on 01858 466 131 and one of our support team will be able to confirm whether your order has come through and re-send your the order confirmation.
Alternatively you can speak to our live chat team during office hours or email us at info@banana-print.co.uk
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
Our offices are also closed on weekends & public holidays.